Return Policy

Mardi Gras Apparel Return and Exchange Policy

Thank you for choosing Mardi Gras Apparel. We are dedicated to your satisfaction and have outlined the following return and exchange policies for your convenience.

1. General Policy

• All sales of seasonal items are final. We do not issue refunds for these purchases.

2. Returns for Defective Items

• Returns are accepted only for defective products. If you believe your item is defective, please notify us within 3 days of confirmed delivery.
• Contact us via the chat box on our website mardigrasapparel.us and provide clear images of the defect for verification.
• Upon confirmation, we will exchange the defective item and cover all associated shipping charges. The item must be unworn, unwashed, and with the original tag attached to be eligible for exchange.

3. Size Exchanges

• For size exchanges, the item must be in its original condition: unworn, unwashed, and with the tag still attached.
• We offer two options for size exchanges:
  • In-Person Exchange: Visit our store at 658 Leson Court, Harvey, LA 70058, located inside the big orange logo Express Marketing Building. We have dressing rooms available for you to try on items before finalizing your purchase.
  • Mail Exchange: Initiate an exchange by contacting us through the chat box on our website. Please note that customers are responsible for all shipping costs, including the return of the original item and the delivery of the replacement item.

4. Conditions for Returns and Exchanges

• To initiate a return or exchange, please contact us through the chat box on our website at mardigrasapparel.us. Our team will assist you and provide all necessary information, including details on shipping and handling.

Your satisfaction is our priority, and we are committed to providing quality products and service. If you have any questions or need assistance with our policy, please do not hesitate to contact us.

Thank you for shopping with Mardi Gras Apparel.